| We'll help you plan
your cruise vacation by answering specific questions that we're
most
frequently asked. The section is organized by group, starting with
General Information.
Other groups such as Rates, Dates & More, Fun Onboard and Fun
Onshore, contain questions and answers that relate to those areas
of the Web site. We've also included a group for Guests with disabilities.
Contact us on the Quote page if you have any additional questions..
Questions about
Fun Onboard - There's so much
to do on the ship! How will I know what's going on when?
- Is
there child care on board?
- Can I work away from home? (Business
Services)
- What is rotation dining?
- What time is dinner?
- What should I wear to dinner?
- Are children expected to follow
the same dress code as adults?
- Is there a romantic restaurant
just for adults?
- What about breakfast, lunch and snacks?
- Is room service available?
- I'm on a special diet. Can I get
it on board?
- What is the policy for charging for beverages?
- What is the policy
on alcoholic beverages?
- Is there a spa on the ship?
- Will I get to see Disney Characters
on board?
- Is there babysitting available onboard?
- Will I be able to use
my calling card's 1-800 number on the ship?
- Where can I smoke
onboard?
- Can coolers and/or food items
be brought onboard?
- Is it
true that children must be toilet-trained
in order
to enter
the pools?
There's so much to do on the ship! How will I know what's going
on when?
On your cruise, you can Discover Uncharted Magicsm of your own.
A complete listing of all activities, adventures, and entertainment
will be available upon arrival in your stateroom. Guest Services
and the programming counselors will be happy to assist you in developing
a customized itinerary for your one-of-a-kind voyage.
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Is there child care on board?
Of course! Supervised children's programs and activities are
available on the ship from 9:00 a.m. to midnight for children
ages 3-12.
Children must be age 3 and potty trained in order to participate.
Parents sign their children in and out of the programs. Events
have been designed for teens as well, ages 13-17. Teens do
not need to be signed in and out by parents. There is no
additional
charge for these planned events. Group babysitting is available
for a fee and is subject to availability.
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Can I work away from home? (Business Services)
We know how important it is for business people, even when
they are on vacation, to keep in touch with responsibilities
at the
office. You'll find a full range of business services at the
Walt Disney World® Resort and on board the ship available
for an additional charge, including facsimile transmission,
copies, and AV equipment when booked prior to embarkation.
On the ship,
ship-to-shore calling rates apply.
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What is rotation dining?
Cruises are famous for great food, but only Disney Cruise
Line features three spectacular main restaurants where dining
is
a total artistic experience: Animator's Palate, Parrot
Cay, Lumière's
(Disney Magic), and Triton's (Disney Wonder).
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What time is dinner?
Dinner is served at 6:00 p.m. and 8:30 p.m. You should inform
your Travel Agent of your seating time preference when
you book your
vacation. No requests are guaranteed. Generally, adults without
children will dine with other adults while families dine with
other families. Children's menus are available in the restaurants.
In addition, a dinner buffet will be offered for children who
participate in the supervised programs during the dinner hour.
Times subject to change.
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What should I wear to dinner?
The attire in Animator's Palate and Parrot Cay is resort
casual -- open-collar shirts and slacks for men and pants and
a blouse
or a casual dress for ladies. In Lumière's, Triton's,
and Palo, we suggest men wear jackets and ladies wear dresses
or pantsuits. We kindly request that no shorts, T-shirts or jeans
be worn in any of our restaurants in the evening. We also request
that swimsuits not be worn in any dining location. However, if
you prefer to dine in shorts or comfy jeans, along with your
favorite T-shirt, you'll want to try Pluto's Doghouse or Pinocchio's
Pizzeria. If you are sailing on the Disney Magic®, you
can take advantage of the relaxed dress code at Topsider Buffet.
Of course, there's always room service. Or on special occasions,
dress up in your colorful island attire, including flowered
shirts
and muu muus at the themed TROPICALIfragilistic-expialidocious
Dinner. During the 7-Night Caribbean Cruise, appropriate attire
is also suggested for our elegant and semi-formal evenings
when dining with the Master Chef Series and the Captain's Gala
Dinner.
Tuxedo rentals are available in advance.
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Are children expected to follow the same dress code as adults?
Each parent or guardian would be the best judge of what
attire is appropriate for our youngest cruisers. Guests who
are age
13 or older would probably be most comfortable wearing attire
similar to what is recommended above for all the ship's passengers.
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Is there a romantic restaurant just for adults?
The ship features an adults-only alternative restaurant called
Palo. Dining hours for Palo are 6 - 11 p.m. Reservations are
required, and taken (once on board) on a first-come first-served
basis. Palo dining is limited to Guests 18 and older. There
is a service charge of $5 per Guest for gratuities.
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What about breakfast,
lunch and snacks?
Breakfast and lunch are served in Parrot Cay, Lumière's,
and Triton's. And there's an indoor/outdoor buffet or casual
poolside dining during breakfast and lunch.
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Is room service available?
Would you care for breakfast in bed or a sandwich at midnight?
While on board, you can order room service 24 hours a day.
From 7 - 10 a.m., complimentary continental breakfast will
be delivered
to your stateroom upon request, with the exclusion of disembarkation
morning. For Guests occupying the Walter E. Disney Suite, Roy
O. Disney Suite, and the 2-bedroom or 1-bedroom suites, a full
breakfast is served upon request from 7 - 10 a.m., with the
exclusion of disembarkation morning.
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I'm on a special diet. Can I get it on board?
Low-sodium meals, Kosher meals, and certain other special
diet-restricted meals will be available. Dietary requests should
be made at
time of booking. At the Walt Disney World® Resort,
certain dietary needs may be accommodated at most full-service
restaurants if
requested 24 hours in advance.
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What is the policy for charging for beverages?
During meals, our restaurants onboard serve complimentary coffee,
tea, soda, milk and fruit juice with your meal. A variety of
other beverages are also available and can be charged to your
stateroom account. The following chart indicates which beverages
are available onboard ship and on Castaway Cay and which incur
a charge.
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What is the policy on alcoholic beverages?
The drinking age aboard the ship is 21. Valid photo I.D.
required. Disney Cruise Line reserves the right to
refuse sales and/or
service to anyone.
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Is there a spa on the ship?
Disney Cruise Line offers one of the largest and most
elaborate spa and fitness centers at sea, with programs
ranging from a
simple facial to a full range of treatments to relax and refresh
your body and soul. Spa, hair salon, massage, and beauty shop
charges are additional and may be charged to your room charge.
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Will I get to see Disney Characters on board?
We thought you'd never ask! On board, the beloved Disney
Characters appear like magic in an array of different
settings including
lively stage shows, plenty of meet-and-greet and photo opportunities,
and other special programs, especially in kids' areas at Disney's
Oceaneer Club and on Castaway Cay. These are magical moments
to remember forever -- only on Disney Cruise Line!
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Is
there babysitting available onboard?
Group babysitting is available for children 12 weeks
to 3 years old in Flounder's Reef Nursery, located
on Deck 5, Midship. Guests
must sign up their children between 1:30 and 3:30 p.m. on embarkation
day. There is a fee of $6 per child per hour, and $5 per additional
child per hour, 2-hour minimum required. The facility will
be open daily. Rates and times subject to change.
Services are subject
to availability. Please note: All children 3 (and potty trained)
to 12 years old are welcome to join us. For the safety and
enjoyment of all, our operation has been designed
for children to participate
in age-appropriate groups which allows them to interact both
socially and comfortably with peers of their own age and size.
Unfortunately we are unable to provide one-on-one care.
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Will I be able to use my calling card's 1-800 number on the ship?
Unfortunately, it's not possible to dial any 800 numbers
from the ship. However, both United States and International
calls can
be dialed directly from the ship for an additional charge.
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Where can I smoke onboard?
Smoking is permitted only in designated areas of
the ship. Guests are allowed to smoke on open decks (except
near the Mickey pool)
and on the verandah of their stateroom. Inside, smoking is
permitted within Sessions and Rockin' Bar D in the
Beat Street entertainment
district on the Disney Magic® and within WaveBands and The
Cadillac Lounge in the Route 66 entertainment district on the
Disney Wonder®.
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Can coolers and/or food items be brought onboard?
Coolers are not permitted except for those needed for
medications, baby food, or items related to dietary
constraints. Items must
be pre-packaged, un-opened, and do NOT require any food prep
from the kitchen. Coolers filled with personal items (e.g.
soda, chips, candy, etc.) may NOT be brought onboard.
Homemade items
or pre-cooked items purchased on the way to the ship will not
be allowed to be brought aboard. Also, open bags or containers
of snack items should not be brought aboard ship. All items
will need to be stored in the stateroom. The ship's
storage and/or
refrigeration is not available to use.
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Is it true that children must be toilet-trained in order to enter
the pools?
Yes. The United States Public Health Service requires
that only children who are toilet-trained be permitted
to enter swimming
pools and spas on board cruise ships.
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